Call: 01332-529704

A roof that's leaking, missing tiles, or has taken storm damage doesn't wait for office hours, so the emergency call-out line runs around the clock, every day of the year. Whether it's a slipped tile letting water into a bedroom in Chaddesden or a flat roof lifted by wind on an industrial unit near Pride Park, the aim on the first visit is the same: find where the water is getting in and make the property watertight before the damage spreads.

• 24-hour response, 365 days a year, with every call answered or returned promptly
• No hidden call-out charge — the site visit is built into your repair quote
• IPAF and PASMA certified team for safe access on chimneys, steep pitches and taller commercial roofs

A roofing emergency is any damage that puts your property, its structure, or the people inside it at immediate risk. If water is getting in, tiles are missing, or part of your roof has moved or collapsed — that is an emergency.

Common roofing emergencies we deal with across Derby and Derbyshire include:

• Active roof leaks allowing water into the property
• Tiles or slates blown off after high winds
• Ridge tiles cracked, dislodged, or missing
• Flat roof membranes torn, lifted, or punctured
• Lead flashing failed around a chimney stack or parapet
• Structural roof damage — sagging sections or exposed timbers
• Chimney damage posing a fall hazard

Yes — a leaking roof is classed as a roofing emergency. Even a slow drip inside your property means water has already breached the roof structure. The longer it continues, the greater the damage will be.

How serious is a small roof leak? More serious than it looks. A small leak is rarely just a small leak. Water entering through a damaged tile or failed flashing travels along roof timbers and rafters before it appears inside your property. The drip you see on your ceiling is often not directly beneath the entry point.

Left alone, even minor water ingress can cause:

• Timber rot in rafters and roof joists
• Mould growth within 24–48 hours in damp conditions
• Damage to ceiling plasterboard and internal walls
• Insulation saturation that loses all thermal value
• Electrical hazards if water reaches wiring, light fittings, or consumer units

If water is near any electrical fitting, switch off the power to that room at your consumer unit and call us immediately.

What happens if you ignore a roof leak? The damage spreads faster than most people expect. What starts as a damp patch can become a collapsed ceiling within days in heavy Derbyshire rainfall. Structural repair to roof timbers costs far more than addressing the original leak — and insurers can challenge claims where a known problem was left unrepaired.

How long can you leave a leaking roof? No more than 24 to 48 hours for an active leak. In wet weather — which Derbyshire sees regularly across autumn and winter — that window is even shorter. Call us as soon as you notice the problem.

What to look for right now. Check for these warning signs from inside the property:

• Water dripping or staining on ceilings or upper walls
• A ceiling that looks swollen or is beginning to bow
• Daylight visible through the loft space or roof boards
• A damp or musty smell developing in the loft
• Tiles or slates visible on the ground after wind

If your ceiling is bulging with trapped water, carefully pierce the lowest point with a small screwdriver to relieve the pressure. This prevents a sudden full collapse. Do not attempt this near light fittings or visible wiring.

Derby and the surrounding areas of Derbyshire sit close to the Peak District. Wind-driven weather moves in quickly — and pitched roofs across the county's Victorian terraces, 1930s semis, and newer builds all take the strain. Freeze-thaw cycles through winter months also weaken mortar on ridge and chimney work, making storm damage worse in the early months of the year.

We respond to storm damage every week across Derby, Long Eaton, Belper, Chesterfield, Ilkeston, and the wider county. Common storm damage we repair includes:

• Blown-off or displaced concrete, clay, or natural slate tiles
• Ridge tiles cracked or lifted by wind pressure
• Lead flashing torn away from chimney stacks or abutments
• Guttering ripped from fascia boards, allowing water to track back into the wall
• Flat roof membranes lifted at edges and seams
• Chimney stacks cracked or partially collapsed after high winds

What to do if your roof blows off. Stay calm and follow these steps:

• Stay safe — do not go near the roof or any area where debris may fall
• Protect the inside — move valuables away from affected rooms and place towels or buckets to catch water
• If your ceiling is bulging — carefully pierce the lowest point to relieve trapped water, away from any electrics
• If water is near wiring — isolate the power to that room at the consumer unit
• Document everything — photograph the damage inside and outside before any work begins
• Call us immediately — 01332-529704, 24 hours a day

We can apply temporary weatherproofing and tarpaulin covers on the same visit to make your property watertight while a full repair is arranged. Do not wait for the weather to clear.

• Locating the source of an active leak and making the property watertight the same day, using tarpaulin or waterproof sheeting over the affected area
• A check of the wider roof, not just the visible damage — ridge tiles, valleys, flashing and chimney pointing — so storm damage that isn't obvious from the ground doesn't get missed
• Temporary repairs across pitched, flat, EPDM, GRP and lead roofs, and to chimney stacks, valleys and flashing
• IPAF-certified powered access and PASMA-certified tower access where the property needs it, at no extra charge added on top of the call-out
• A written quote for the permanent repair before any further work is carried out
• Phone guidance on protecting the property, such as where to place buckets or which room to avoid, while you wait for the crew to arrive

• The permanent repair itself — the emergency callout makes the property watertight and safe; full retiling, re-roofing or section replacement is then quoted and carried out as a separate follow-on job
• Scaffolding or mobile tower access for chimney stacks and steep or high-level roofs, priced once the site visit shows what access is actually needed
• Sourcing of matching reclaimed or period tiles, such as natural slate or older clay profiles, where the right stock isn't already held on the van
• Cosmetic-only issues such as general wear, moss, or gutter clearance that aren't causing active water ingress — these are routine maintenance rather than an emergency callout, though we can quote for them separately

1. Call and phone assessment: You call the 24-hour line and describe what's happening — active leak, missing tiles, storm damage, or a chimney issue. We talk through what to do safely until we arrive.
2. Same-day attendance: We attend the same day across Derby, with a confirmed attendance time for wider Derbyshire given on the call. No separate call-out charge is added on top of the repair quote.
3. Make safe and diagnose: On site we locate the source of the leak, apply temporary weatherproofing such as tarpaulin or waterproof sheeting where needed, and check the wider roof — not just the visible damage — for anything storm-driven that isn't obvious from the ground.
4. Quote for the permanent repair: Once the property is safe and dry, we set out what the permanent fix involves — re-fixing tiles, re-dressing flashing, chimney repointing, or a section replacement — and price it before any further work begins.
5. Repair and sign-off: We carry out the agreed repair to the roof type involved, whether that's pitched, flat, EPDM, GRP, or lead, and the completed work carries a warranty depending on the repair and materials used.
6. Follow-up drone survey: After significant storm events we offer a free drone survey to check ridge mortar, chimney pointing, and valley lead for secondary damage a ground-level look would miss, so problems are caught before they need a second callout.

We work on all roof types — pitched and flat, residential and commercial — across Derby and Derbyshire.

• Emergency Pitched Roof Repairs — concrete, clay, and natural slate tile replacement and re-fixing; ridge tile re-bedding and repointing; hip and valley repairs; damaged or lifted roofing felt underlayment; exposed roof timbers made safe following tile loss
• Emergency Flat Roof Repairs — EPDM rubber roofing punctures, lifted edges and failed seams; GRP fibreglass cracks, blisters and coating failures; bitumen felt splits and bubbling; PVC single-ply membrane edge pull-back and surface damage
• Emergency Lead Flashing Repair — chimney stack step and back flashing, parapet wall flashing, valley and abutment flashing, and soakers at junctions between roof planes, re-dressed
• Emergency Leak Detection & Weatherproofing — locating leaks that aren't immediately obvious, then applying temporary tarpaulin, waterproof sheeting or emergency roof membrane to make the property safe on the first visit
• Emergency Chimney Repairs — loose or dislodged chimney pots, cracked stack brickwork following storm impact, and failed chimney cap mortar and pointing
• Residential and Commercial — covering both domestic properties and commercial premises, from a leaking warehouse in Alfreton to a flat-roofed retail unit in Long Eaton or a Victorian terrace in Derby city centre

Cost depends on the extent of the damage, the roof type, and the time of the callout. Here is a realistic guide for properties across Derby and Derbyshire:

• Minor tile replacement or small patch — £150 – £400
• Storm damage repair (moderate) — £400 – £1,500
• Emergency section replacement — £1,500 – £5,000+
• Emergency callout charge — varies by contractor; Derby Roofers builds the site visit into the repair quote rather than charging it separately

What is the cheapest way to fix a leaking roof? The cheapest fix is the one done promptly. A tile replacement or flashing repair caught early costs a fraction of the structural timber and ceiling repair that follows a delayed response. Temporary patches bought from a DIY store can mask the problem and allow water to continue spreading unseen — often making the final repair bill higher.

How much is a full roof repair in the UK? A full roof repair covering major sections of a pitched roof typically starts from £1,500 upward, depending on roof size, pitch, and material. A complete re-roof on a standard semi-detached property starts from around £5,000. Flat roof replacement on a garage or extension generally starts from £1,500. For a free, no-obligation quote on your property, call us on 01332-529704.

We cover emergency callouts across the whole county from our Derby base. Callouts within Derby itself — Chaddesden, Mickleover, Allestree, Spondon, Chellaston and the surrounding suburbs — get same-day attendance as standard. The same 24-hour line covers wider Derbyshire too, with a confirmed attendance time given when you call. If you're unsure whether your postcode is covered, call 01332-529704 and ask.

• Burton on Trent DE13
• Buxton SK17
• Nottingham NG
• Borrowash DE72
• Mickleover DE3
• Ashbourne DE6
• Alfreton DE55
• Bakewell DE45
• Willington DE65